Privacy Policy

M-Paya Energy

M-Paya Energy is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. By using our services, you agree to the practices described in this policy.

1. Information We Collect

• Personal Information: Name, contact details, address, email, phone number, and payment information.
• Technical Information: IP address, browser type, device information, and usage data.
• Transaction Information: Details about purchases, payments, and service usage.
• Communication Information: Correspondence, inquiries, and customer support interactions.

2. How We Use Your Information

• To provide, maintain, and improve our services.
• To process transactions and manage accounts.
• To communicate with you regarding updates, promotions, and customer support.
• To enhance security and prevent fraudulent activities.
• To comply with legal obligations and regulatory requirements.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share it with:

• Service Providers: Third-party vendors that assist in service delivery, payment processing, and IT support.
• Legal Authorities: When required by law, regulation, or legal process.
• Business Transfers: In case of a merger, acquisition, or asset sale.

4. Data Security

We implement security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications.
• Restrict or object to data processing.

To exercise these rights, please contact us at [Insert Contact Information].

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze site traffic, and improve our services. You can manage cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Mpaya Energy
Address: 1st Floor, Trio-Complex Center, Exit 7, Off Thika Rd (Next to EABL)
Email: sales@m-payaenergy.co.ke
Phone Number: +254709058012 / +254709058011

By using our services, you acknowledge and agree to the terms of this Privacy Policy.