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Contact M-Paya Energy Customer Support

M-paya Energy, a trusted metering company in Nairobi, is here to help you manage your energy consumption effectively. We offer a wide range of metering solutions, including electricity metering, water metering, prepaid metering, and even gas metering.

Whether you’re a resident, business owner, or utility provider, our team of experts is committed to providing you with personalized service and the right metering solutions to meet your specific needs. Contact us today to discuss your requirements and discover how M-paya Energy can empower you to make informed decisions about your energy usage.

Need a smart meter installed on your property?

Fill out the form and we will help you with: 

Choosing the right prepaid meter

Answering any questions you might have

Create a custom quote for you

Schedule site inspection and installation

Customer Support Departments and Contact Information

Residents & Tenants

Support for tenants regarding usage, payments, and inquiries.

Landlords

Assistance for landlords managing multiple units and accounts.

Sales Inquiries

Inquiries related to purchasing M-Paya products and solutions.

General Inquiries

For general questions, technical support, and business inquiries.

Fax: +254 (0) 20 313512

Availability: Mon – Fri (8am – 5pm)

Our Office Locations

Nairobi, Kenya

1st Floor, Trio-Complex, Exit 7, Off Thika Road (Next to EABL)

Mombasa, Kenya

Greenland Mall, shop G10(besides Judan mosque), Taita street, Off Digo road